Belacom

Your Marketing Automation Co-Pilot

Belacom stands out as France’s foremost distributor and integrator of relationship marketing technology. We cover the full spectrum of expertise, from email and SMS campaigns to mobile wallets, with capabilities that also include marketing automation, data and CRM, on-site personalization, and product recommendations. Together, these solutions make up a portfolio designed to help our customers choose the market platforms that fit their goals best. At present, our offer is built around 10 tools, including Sendinblue, ActiveCampaign, Klaviyo, Salesforce, Nuukik, and Captain Wallet.

Minimum budget

> €10,000

Hourly rate

> €200

Company size

2-10

Founding Year

2012

Location

Issy-les-Moulineaux

4.6

94 reviews

You might want to ask

Awards

Services

CRM Solutions45%

Email Marketing30%

Direct Marketing25%

BI & Big Data Solutions

Tableau100%

CRM Activity Fields

Marketing Automation100%

Email Marketing

Marketing Emails100%

Industry Expertise

Automotive and Vehicle ManufacturingConsultingHealthcare and Social ServicesConsumer Goods and RetailArts, Culture and Sports

Client Segments

50%

Small Businesses

50%

Mid-market

Reviews

Quality 0.0

Planning 0.0

Costs 0.0

Recommendation 0.0

3.8

10 reviews

Filter stars

0 selected

Laure Makuete

5.0

Very capital

Jan 20, 2026| Google

Vattenfall France

2.0

The technical team is available and professional, but the sales team isn’t very scrupulous...

Nov 27, 2025| Google

Thibaud Colombel

1.0

Billing issue not resolved after account switch On September 9, 2024, I paid Belacom €417.60 for an annual ActivCampaign subscription (order no. 14989). In February 2025, my account was automatically transferred to ActiveCampaign without my request, and I started being billed directly at $61/month for their services. Belacom then refunded a renewal that was taken in September 2025, but the prorated amount for the unused period between February and September 2025 was never corrected, despite several follow-ups and documented exchanges with ActiveCampaign. It’s a confusing process and a regrettable lack of responsiveness for a partner company of a major international service.

Oct 13, 2025| Google

Joanna Berska

1.0

We signed a contract with this company, but it took eight months for the setup to finally be completed. During all that time, we couldn’t use the platform, yet we still had to pay the subscription for nothing. One very competent technician—though completely overwhelmed—was handling our case. Despite our many follow-ups to express our dissatisfaction, the company never seems to reflect on what went wrong: they always have a canned answer and refuse to take responsibility for their mistakes. By comparison, platforms like Mailchimp or Mailjet are far more effective and offer much more responsive, professional support.

Provider's response

Good day, ma’am. We’re sorry to hear your perspective on this collaboration. The initial project was focused on a more advanced personalization and automation solution. Projects that involve complex data environments sometimes require longer adjustments than originally expected. We understand that you ultimately chose simpler tools. We’ll continue to listen to our clients’ feedback to improve our practices.

Sep 24, 2025| Google

Carocim France

5.0

Thanks for these great exchanges and for your availability!

Jul 8, 2025| Google

Agathe Joannin

5.0

We’ve been working with Belacom for the past year as part of setting up marketing automation, and I recommend their support. The team is attentive, available, and very responsive to even the smallest of our requests.

Jun 20, 2025| Google

Sophie RENTE

5.0

Belacom has been with us since the beginning on ActiveCampaign, and it’s a pleasure working with the whole team. They’re always listening and supported me a lot throughout the setup of the automations. I highly recommend them!

Jun 19, 2025| Google

Ollandini Group

5.0

We highly recommend Belacom. The team has been working with us for several years now, and everything is still smooth, pleasant, and professional. They’re responsive, easy to reach, and constantly look for the best solutions. With Antoine, and then Jeanne, we were able to move to a new tool without any issues.

Jun 18, 2025| Google

Laura Riaz

5.0

Belacom is a reliable partner we’ve been counting on for years. Their team is well organized and very responsive to our requests. The extra touch: professional, supportive guidance.

Jun 18, 2025| Google