Hi Lara,
Thanks for your comment, although we do have some doubts about its authenticity. At COSESO, we take our clients’ satisfaction seriously and believe in open communication.
If you’re a real customer with legitimate concerns, we encourage you to contact us directly. Our offices, located at 15 rue des Halles, are open—we’d be happy to welcome you and discuss what’s worrying you. You can book an appointment at your convenience through our online calendar: https://calendly.com/coseso/
If this comment is an attempt to troll, we respectfully ask you to stop. Unfounded comments can be harmful not only to our business, but also to people who are looking for authentic reviews to make informed decisions.
At COSESO, we do enjoy a bit of humor—but honestly, these fake reviews are starting to feel a little repetitive. We’ll keep reporting them to Google, but we’re starting to wonder if you wouldn’t have something better to do than creating fake personas to leave false reviews on our listing. It’s not very mature, and we’ll do what’s necessary to keep setting the record straight.
We’re determined to protect our reputation and that of our clients. Attempts to harm our business through defamatory comments won’t be tolerated.
Sincerely,
The COSESO team—committed to truth and transparency. 🛡️
Edit March 21, 2024: this profile has indeed changed its name from Lara to Laurie. As we said above, at COSESO we don’t tolerate attempts to harm our business and our reputation. We’ll continue reporting these fake comments to Google, but we’re still wondering if you wouldn’t have better things to do than creating fictitious characters to leave false reviews on our listing.