The battery carrier fell, the liquid bottle spilled in my backpack, and the display suddenly stopped working. I sent it to Herne, they cleaned the battery carrier, and the display works again without any repair… the problem was actually on my side, even though I still don’t know where. Very nice, straightforward contact—free service, which honestly left me speechless. Thank you so much.
P.S. I’ve been using the battery carrier for four years now with no issues in tough, everyday use—it’s been my constant companion.