We welcome genuine customer feedback, but we must clarify that the individuals posting these reviews have no transaction records or bills with our boutique. Reviews made without visiting our store or completing a purchase are not valid. We maintain full records of all customers, and we invite anyone claiming to be a customer to share their bill details. Without proof of purchase, such reviews are false, misleading, and defamatory.
Reviewer profiles showing no actual interaction
Reviews containing second-hand claims (“on behalf of a someone else”)
Multiple reviews posted within a short time frame
Coordinated behaviour indicating planned defamation
The above actions constitute: - Defamation under IPC Sections 499 & 500 - Online harassment and misuse of digital platforms - Intentional reputational damage to a business.
